ENVÍO GRATIS: PEDIDOS > 85€ ES/PT > 110€ EU/UK

POLITÍCA DE PRIVACIDAD

For the purposes of the provisions of European Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 and of Law 3/2018, of 5 December, on Data Protection and guaranteeing digital rights, you are hereby informed that Gladiatur, with registered office in Barcelona (08173), by means of its representative with the following email account rgpd@gladiatur.com, is the entity responsable for the processing of your personal data.

At Gladiatur, we use and process the personal data collected for different purposes depending on what you have expressly authorised and consented to. These purposes may be:

  • Execution of the purchase and sale of Gladiatur products and articles: In a purchase and sale transaction, personal data must be collected. These data are necessary to be able to manage the purchase properly, to facilitate the processing of the order and to manage the customer service and after-sales services associated with the purchase made, as well as to be able to send you any communication regarding the products you have purchased, including the discount voucher that is included with a purchase, which will be communicated via e-mail, subsequent reminders and confirmation.
    The processing of these personal data is based on the existence of a contractual relationship with you and as a consequence your data will be used and processed for this purpose due to your acceptance of the terms and conditions of sale.
  • Commercial communications about Gladiatur products and services: When you provide us with your email account, regular mail, telephone number or postal address, after checking the box enabled for this, we obtain your personal data. These data are necessary to provide better customer service, transmit commercial information and news about our products and services, as well as to carry out market studies.
    The treatment related to commercial communications about the products and services of Gladiatur. It will only be carried out when you have expressly consented to them by checking the corresponding box.
  • Communication of personalised offers of Gladiatur products and services: By providing us with your personal data, individual customer profiles are created. This data allows us to determine your behaviours, preferences and interests and therefore to enable you to receive marketing communications with personalised content related to products that may be of interest to you, such as personalised offers, promotions and discounts from Gladiatur and other Gladiatur entities.
    The processing related to personalized offers through the creation of individualized profiles will only be carried out when you have expressly consented to them by checking the corresponding box.
  • Compliance with legal and regulatory obligations to comply with our legal duties regarding the information requirements issued by judicial bodies, regulatory and supervisory bodies and state security forces. These obligations include the delivery, in certain circumstances, of data from personal nature to the aforementioned bodies.
  • This data processing is based on the existence for Gladiatur. of a legal obligation to collaborate with such organizations.

The use of your data under the conditions described above is permitted by European data protection regulations in accordance with the following legal bases:

  • The processing of your data is necessary for the management and maintenance of a contract signed with you and therefore the owner of the data will be obliged to provide their personal data, otherwise it will be impossible to execute the contract.
  • You have expressed your consent (you have been presented with a consent form to authorize the processing of your data for certain purposes).
  • The processing of your data is necessary to comply with our legal obligations and therefore the data owner will be obliged to provide their personal data. On the contrary, it will be impossible to comply with these legal obligations and the competent authority will require them in the second instance.

Your personal information will be preserved over time necessary to fulfill the purpose for which they were collected and when applicable during the time in which some type of liability may be required arising from a legal relationship or obligation or from the execution of a contract or the application of pre-contractual measures requested by you.

If your data has been collected for several different purposes that require us to retain it for different periods, we will apply the longest retention period.

Gladiatur is committed to complying with its obligation to secrecy of personal data and its duty to store it. Although it is not possible to guarantee absolute protection against intrusion when transmitting data over the internet or from a website, we and our business partners make every effort to maintain protective measures physical, electronic and procedural to guarantee the protection of your personal data and prevent its alteration, loss, processing or unauthorized use.

Where we have given you or you have chosen a password that allows you to access certain parts of our website or any other portal under our control, you are responsible for keeping it secret and for complying with all other security procedures. that we notify you. You will not be able to share your password with anyone.

In relation to any image that you have provided to us through any section of the website that allows you to incorporate images with your comments, we inform you that these images will be subject to the same regime as the rest of the personal data that you have provided to us and, in addition, It will be considered that these images have been transferred by you freely and free of charge, as part of your comments, and you are solely responsible for them, as well as for the comments themselves, and must respect any third-party rights in relation to the communication, including the intellectual property rights that may exist in relation to the image that you have attached if it is owned by another person.

In order to properly manage the service provided and the personal data of its users, Gladiatur. will have the collaboration of third-party service providers who may have access to your personal data and who will process the aforementioned data in the name and on behalf of Gladiatur. as a consequence of their provision of services. Gladiatur. undertakes to sign with them the corresponding data processing contract, through which it will impose, among others, the following obligations: apply appropriate technical and organizational measures; process personal data for the agreed purposes and following only Gladiatur’s documented instructions; and delete or return the data to Gladiatur. once the provision of services is completed.

We remind you that you have the right to:

  • Revoke your consent to the processing of data for these purposes, in cases where the processing of your data is conditional on consent.
  • Request more details and information about our use of your personal data.
  • Correct inaccuracies in the information we maintain.
  • Delete information for whose use we no longer have a legal basis.
  • Object to any processing of your data that takes legitimate interest as a legal basis unless our reasons for carrying out that processing outweigh any possible harm to your data protection rights.
  • Restrict and limit the way we use your data while a claim is investigated.
  • Request the portability of your personal data.

You can exercise any of these rights by sending a written request to Gladiatur, by filling in the form on the pageContact Us, or by writing to our e-mail address [email protected].

If you exercise any of these rights, we will check that you are actually entitled to do so, and we will respond to you within one month or within the maximum period provided for in Spanish law, whichever is shorter.

If you are dissatisfied with the way we use your information or with our response to your exercise of any of these rights, you may lodge a complaint with the Spanish Data Protection Agency or other competent bodies.